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Privacy Policy

Privacy Policy

This Privacy Policy explains how LinguaCraft Academy processes personal data in connection with its website, course inquiries, enrolment steps, and small-group language courses. It applies to visitors, prospective participants, and enrolled learners who interact with our services.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
GDPR
Regulation

GDPR Overview

Under the GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimization, purpose limitation, and security measures appropriate to the nature of the data and the processing involved.

Regulation
Where the GDPR applies, it governs our processing of personal data for users in the European Economic Area and, in relevant cases, users whose data is otherwise subject to EU data protection law.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Austrian Data Protection Authority (DSB)
This section summarizes the GDPR framework relevant to our processing activities.
GDPR Rights

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectification, erasure, restriction of processing, data portability, and objection. If processing is based on consent, you may withdraw consent for future processing. You also have the right to lodge a complaint with the competent data protection authority.

The rights described here apply subject to the conditions and limits set by law.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion in appropriate cases, restriction of processing, and objection to certain processing activities. Where processing is based on consent, you may withdraw that consent for future use.

Available rights depend on the legal basis and the type of processing involved.
Requests

How to Make a Request

To exercise your rights, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to verify your identity and to understand the scope of the request. We will respond within the period required by applicable law.

Requests may require identity verification before we disclose or change data.
Data Retention

Data Retention

Personal data is retained for the period necessary to handle inquiries, manage enrolment and course delivery, maintain business records, and meet legal, accounting, or dispute-related obligations. When data is no longer needed, it is deleted, anonymized, or archived in a restricted form where retention is required.

We keep data only for as long as needed for the stated purpose or as required by law.
Policy Updates

Policy Updates

When we update this Privacy Policy, we will post the revised version on the website and indicate the effective date where appropriate. If a change materially affects how we process personal data, we may provide additional notice through a reasonable communication channel.

We may revise this policy to reflect legal, operational, or technical changes.
01

Purposes of Processing

We use personal data to respond to inquiries, assess course level, match participants to suitable groups and timetables, confirm terms, manage enrolment, organize lessons, provide guided practice and progress review, handle payments and records, maintain website security, and comply with legal obligations. We may also use data to communicate about course administration and related service matters.

Processing is limited to course administration, communication, and compliance needs.
02

Service Providers

We may share personal data with external service providers that support website operation, communications, scheduling, payment handling, or related administrative functions. These recipients are expected to process data only on our instructions or under their own applicable legal responsibilities, and to use appropriate safeguards.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosures

We may share personal data with public authorities, courts, or other recipients when required to comply with legal obligations, enforce or defend legal claims, or respond to lawful requests. We may also disclose information where necessary to protect rights, safety, or the integrity of our services.

We disclose data only where there is a lawful basis or a necessary operational reason.
01 · Collection

Data We Collect

We may process identification and contact details, course inquiry information, level screening responses, enrolment and timetable details, attendance and progress records, payment-related information, and technical data such as device, browser, and log information. Where you communicate with us, we also process the content of your messages and any information you choose to provide.

We collect only the data needed for inquiries, enrolment, and course administration.
02 · Sources

How We Receive Data

We receive personal data from website forms, email, telephone, center visits, booking and enrolment steps, and during course participation. We may also generate data from administrative records, lesson scheduling, and basic website analytics or security logs.

Most information comes directly from the person concerned or from routine website use.
03 · Cookies

Types of Cookies

The website may use session cookies, persistent cookies, and similar technologies. These may support basic site functions, remember preferences, help with security, and provide limited insight into how the site is used. We do not rely on cookies for purposes beyond those described in this policy.

We use a limited set of cookies for operation, preferences, and measurement.
04 · Controls

Cookie Controls

You can limit or delete cookies through your browser settings and, if offered on the site, through a cookie preference tool. Some cookies are necessary for the website to function properly, so disabling them may affect form submission, session handling, or other core features.

Cookie settings can usually be adjusted in the browser or through the site controls, where available.
Privacy Office

Contact Information

Email contact
sales@photobagclasscountry.lol
Telephone contact
+43 664 074646
Postal address
Trögergasse 362, 5440 Golling an der Salzach
Privacy contact

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page